POLICIES

CYBER MONDAY SPECIAL POLICIES

Please allow extra processing time for purchases made during our Cyber Monday sale (5am-11:59pm Monday Dec 2). Order processing time during the sale is 3-5 business days; you will receive a confirmation email when your order is placed and a second email with tracking information when your order ships. All sale items are final sale and can not be returned or exchanged. All Cyber Monday orders are guaranteed for holiday delivery.

 

SHIPPING

Unless otherwise noted on specific item pages (or special events such as our Cyber Monday sale), all orders will ship out next business day (orders placed Mondays will ship out on Tuesday; orders placed Friday will ship out the following Monday). Mineral + Mine currently ships within the United States only. USPS and UPS options are available upon checkout. All orders order $50 qualify for free USPS ground shipping.

Once your order has shipped you will receive an email with tracking information. If you are in need of rush shipping please use the contact page here to reach us. We are happy to work with you for time sensitive shipping.

 

RETURNS

If for any reason you are not happy with your purchase, please contact Mineral + Mine within 30 days of receiving your order. Returns must be sent back unworn, and in their original condition and packaging. Shipping costs can not be refunded. You can reach us about returns here.

 

REPAIRS

We are happy to accommodate repairs of your Mineral + Mine pieces. For repairs, please use the contact page to reach us. Repairs may be subject to fees for materials or labor. Customer is responsible for all shipping fees. We do not offer repair services on jewelry from other brands or designers.

 

SPECIAL ORDERS

Special orders will be accommodated whenever possible. Many pieces can be made in alternate stones or lengths. If the product you are looking for is no longer listed, it may be available again by special order. For specialty gifts, such as bridesmaids sets, please don't hesitate to contact us. To place a special order, please contact Mineral + Mine through the contact page.

 

CONTENT

All designs, images, and content are property of Mineral + Mine. 

 

 

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