To prolong the life of your jewelry, treat it with care. It is recommended that jewelry is removed before showering, exercising, or swimming.
Avoid contact with any chemicals including lotions, sunscreens, or perfumes, as these can cause discoloration of the metal or trigger a chemical reaction that may tint your skin green.
At Mineral + Mine we use semi-precious and precious metals, including brass, sterling silver, and 14k gold fill. These metals are high quality and are meant to last; however, it is normal that when exposed to oxygen, these metals can take on a patina (change in color) over time. To prevent oxidation (discoloration due to exposure to oxygen), store your jewelry in a dry, cool place, in a zip bag or jewelry pouch.
To read more details about jewelry care and polishing for specific metals, please visit the jewelry care page.
If you are unsure of your size, please do not guess, as we do not resize rings after they have been made. We will happily ship a complimentary home-sizing kit upon request with any ring order. During checkout, use the "NOTES" form to request a sizing kit; we will ship a sizing kit prior to making your ring, and will wait to complete your ring until you've been able to measure your size.
**This does not apply to rings in the "One of Kind - Ready to Ship" section, which are already completed and cannot be resized**
If you'd like to purchase individual ring sizing kits, click here.
Most necklaces come in a standard length which is listed in the item description. We will accomodate custom chain lengths whenever possible. If you'd like an alternate length chain, please use the contact form to reach out. Longer chain lengths are subject to additional charges.
All of our bracelets are made to fit an 'average' sized 6.5-7" wrist. We are happy to accomodate larger or smaller bracelets upon request, whenever possible. For beaded bracelets: we can always accomodate adding or subtracting beads, at no additional charge. For cuffs: resizing must be evaluated on a case-by-case basis; smaller sizes are always possible, but larger sizes may not be. For any bracelet resizing, please use the contact form to reach out.
All Mineral + Mine items are crafted by hand; our handmade process is intentional and never rushed, which means it takes time. Please allow up to 3 days for your order to be processed and ship out.
Rings in the "Made to Finish" section have a production time of 2 weeks.
We currently offer USPS and UPS shipping options, which will show up at checkout. All orders over $150 ship free via USPS ground. Please note that shipping carriers have experienced severe delays during the COVID pandemic, and shipping timelines are estimates, not guarantees.
Once your order ships, you wil receive a shipping confirmation email with tracking.
If you are in need of expedited shipping or have any other questions, please contact us in advance of ordering.
Each Mineral + Mine piece of jewelry will come in a jewelry pouch and will include a jewelry care card. Complimentary gift boxes are available upon request.
Some items come with a Sunshine polish cloth (if the Sunshine cloth is included, it will be indicated on individual item descriptions). Click here if you would like to add additional Sunshine polish cloths, which are great for both sterling silver and brass, to your order.